To place an order, simply browse our website, add the desired toys to your shopping cart and follow the instructions to complete your purchase. If you need any assistance, our customer service team is available via live chat or by email at info@brinqueaprenda.com.

Yes, as soon as your order is shipped, you will receive an email with the tracking number. You can track the delivery status through our website.

We offer fast deliveries throughout the mainland. Our handling time: 1-2 business days (Monday to Saturday) and transit time: 6-12 business days (Monday to Saturday).

We accept returns within 14 days of the delivery date. To qualify for a return, the following conditions must be met:

• The item must be unused, in its original condition and free from any damage.
• Must be returned in original packaging, including all accessories, tags or inserts.
• Proof of purchase, such as an order confirmation email or packing slip, must be included.

We accept various payment methods, including Visa, Mastercard, Maestro, Union Pay, Multibanco, American Express, Apple Pay, Google Pay, Paypal, Shop Pay credit/debit cards and other methods indicated on the website during the purchase process.

If you need to change or cancel your order, please contact us as soon as possible at info@brinqueaprenda.com. We will do our best to accommodate your requests before the order is shipped.

Our customer service team is available to help via live chat on our website or by email at info@brinqueaprenda.com. We will respond to your queries as quickly as possible.